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Maintaining Control and Visibility with Hyperautomation

As agencies work to keep pace with the digital expectations of their users – both employees and citizens – hyperautomation may prove to be an effective modernization approach. Hyperautomation is the introduction of Artificial Intelligence (AI), Machine Learning (ML), Robotic Process Automation (RPA), and Low/No Code Development into the transformation strategy of business processes. While the potential benefits of hyperautomation are clear, many organizations are hesitant to embrace it, fearing a loss of control and oversight over their applications. In this session, we will explore how hyperautomation is not only achievable, but how it can transform the way organizations operate. We will provide real-world examples of how government agencies and private sector companies are successfully implementing hyperautomation to move their digitization goals forward. We will discuss practical strategies for achieving hyperautomation in government without sacrificing control or oversight of your organization's application footprint. You will leave this session equipped with the knowledge and tools needed to harness the power of hyperautomation to drive innovation and growth within your organization.


Gus Pastore, Director, Creator Workflows - US Federal, ServiceNow
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